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Counseling Center Staff

Student Counseling Center

As of January 3, 2022, all counseling center services will be conducted remotely. Please visit AU's Coronavirus Resource page for updates regarding the University's response to the COVID-19. 

These are challenging times - please know that the Counseling Center is here for you! We are providing remote services for the AU community. For answers to questions about our current services and support, please view our Frequently Asked Questions (FAQs). 
View FAQs

Statement on Recent Events: The American University Counseling Center staff is committed to supporting our students during this difficult time. Our statement on recent events can be found on our Confronting Injustice webpage, along with helpful resources.

A Note on 2021-2022 Changes in services provided

We're here for all AU students, whether you're full-time or part-time, undergraduate or graduate, and our services are always free and confidential. You can access our virtual waiting room here:

The AU Counseling Center is offering both virtual services and limited in-person (subject to change) services. In accordance to DC COVID-19 policies, mask must be worn inside the center regardless of vaccination status. Due to applicable licensure laws, the AU Counseling Center will only offer virtual clinical services (e.g. Initial Consultation assessments, ongoing counseling, group therapy) to students who can be physically located in the District of Columbia (not Maryland or Virginia). If a student is unable to locate a private space in DC, AUCC will work with the student to supply an appropriate space for their appointment. To schedule an Initial Consultation for on-going treatment you can call 202-885-3500 or stop by MGC 214. 

Crisis support is available 24/7 through AU ProtoCall. Students can call AU ProtoCall from anywhere at anytime. Parents, faculty, and staff may also call AU ProtoCall services if concerned about a student. The number for AU ProtoCall is 202-885-7979.

Students seeking telemental health services located outside of DC will be assisted with referrals to providers in your current location. Students may locate referrals using My SSP at anytime from anywhere. Students may also call the Counseling Center at 202-885-3500 to schedule an Initial Consulation for a referral consultation.

Impacted emotionally by COVID-19? We've compiled these resources that can help: Mental Health Resources on COVID-19

The Counseling Center is committed to creating a welcoming and affirming space where all members of the American University community are valued.

Anonymous Mental Health Screening

Learn more about AU's offerings for free online anonymous mental health screenings for depression, anxiety, Bipolar Disorder, eating disorders, alcohol abuse, and Post-Traumatic Stress Disorder.

Take Screening


Wellbeing, Personalized for You

AU students now have access to a personalized wellness platform, You@American, with self-checks and evaluations to help each student assess their challenges, set their own goals, and support their emotional wellbeing. Create the account through your AU portal and get started!


My SSP App

AU has partnered with LifeWorks to provide students with the "My SSP" app. The "My SSP" app provides solution-focus, culturally informed support for students studying in DC or abroad. This app can be used for finding community referrals or to receive on-going support. The app is free and is available on both Android and iOS platforms. 

First Time Appointments

Want to know how to get started? Read on.

Getting Started

Help with a Crisis

At any time of day, help is available.

Find Help

What’s Happening at the Center

Check out our goals, commitments, Wellness Partners, and ways to stay current on information about emotional wellness on campus.

Learn More