You are here: American University New Undergraduate Students

Let The Monumental Journey Begin

Congratulations and welcome to American University. We can’t wait for you to join our community of changemakers. Now that you’re admitted, you’ll take a number of steps to complete your enrollment. Find everything you need to know about getting started at AU right here.

First Steps

  1. Access your account using your AUID, located in your admissions letter
  2. Set up your AU email to receive updates
  3. View your personalized checklist on your student portal

What's Next?

  • Activate your student account

  • Take the math placement exam (you will receive an email)

  • Submit credit exam results and final high school transcript

Check back over the next few months for more upcoming deadlines.

Browse Checklist  Requires Login Review My Checklist

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New Student Checklist Don’t miss a step on your journey to AU.

All checklist items are required to enroll at AU except where noted. Check your progress on Link Requires Login your personalized checklist.

Available January - March

  1. Check out the AU Bookstore Optional for matriculation:

    Available Now

    Once your classes are picked, it will be time for materials. The

  2. Activate your student account

    Available Now

    Activate your student account - it only takes a few clicks.

    Learn Moreabout Activate your student account

  3. Submit your enrollment deposit

    Available Now

    Submit your enrollment agreement and housing deposit by the following:

    Early Decision:
    January 15
    Early Decision 2:
    March 1
    Regular Decision:
    May 1
    Spring Admits:
    December 1

    Learn Moreabout Submit your enrollment deposit

  4. Grant proxy access to your student records Optional for matriculation:

    Available Now

    Will a parent, guardian, or other user be making payments or viewing your expenses? Grant them access to your student account.

    Learn Moreabout Grant proxy access to your student records

  5. Complete account recovery steps

    Available Now

    Establish your secret question and answer pairs in the event you need to reset a forgotten or expired password.

    Learn Moreabout Complete account recovery steps

  6. Download myAU Mobile Optional for matriculation:

    Available Now

    View your class schedule, grades, finances, and assignments all in one place. Access your new student checklist, get directions around campus, and stay up-to-date on campus life with events and news feeds.

    Learn Moreabout Download myAU Mobile

  7. Learn about tuition refund insurance Optional for matriculation:

    Available Now

    In the event that you might need to withdraw from AU, American University offers GradGuard tuition refund insurance through Allianz Global Assistance. If you believe that this is something you might benefit from, you have until the day before classes begin to enroll.

    Learn Moreabout Learn about tuition refund insurance

  8. Confirm your emergency contacts

    Available Now

    Make sure AU has an up-to-date list of your emergency contacts. To update, visit the academics tab on the student portal. Please note, if you are under 18, your parent/legal guardian must be your primary contact.

    Learn Moreabout Confirm your emergency contacts

  9. Submit school transcripts

    Available Now — Due June 30, 2022 — Add to calendar

    Send your final high school transcripts and, if applicable, any college-level credit transcripts by mail or email to American University’s Office of Admissions. We understand that it may take a bit more time to organize your final transcripts this year.

    Learn Moreabout Submit school transcripts

  10. Submit placement credit exam results Optional for matriculation:

    Available Now — Due July 15, 2022 — Add to calendar

    If you have taken Advanced Placement (AP), International Baccalaureate (IB), A Levels, or other placement or leaving exams, please request that those results be submitted to American University’s Office of Admissions to receive placement credit (if applicable).

    Learn Moreabout Submit placement credit exam results

  11. Update Chosen Name and Pronouns Optional for matriculation:

    Available Now

    AU recognizes that students may use names other than a legal name to identify themselves. Students who would like their chosen name displayed across many AU systems are invited to submit a chosen name using the process linked here in the Learn More button.

    Learn Moreabout Update Chosen Name and Pronouns

International students on AU's campus

International Student and Scholar Services (ISSS)

For international students, check your immigration requirements.

Learn More

Student receiving help at Welcome Week

Academic Support and Access Center (ASAC)

ASAC works with students with disabilities to provide equal access to university programs and services.

Get Started

Students walking in the School of International Service

Transfer Student?

If you are a transfer student and want access to your own personalized new student checklist, simply click below.

Personalized Checklist

Frequently Asked Questions

Below we have collected links with information that answers the most frequently asked questions we receive from new students and their families. If you have additional questions, please do not hesitate to reach out directly to these offices.

How can we help?

Helpful Office Contacts
Office Contact for Phone Email
Academic Support and Access Center Disability-related Accommodations, Academic Success Coaching, Math & Stat Lab, Student-Athlete Support Program, Supplemental Instruction, Tutoring Services, Writing Center 202-885-3360 asac@american.edu
Admissions Merit Award Questions, Final High School Transcripts 202-885-6000 admissions@american.edu
Athletics NCAA Division I Sports 202-885-3000 athletics@american.edu
AU Abroad Study Abroad 202-885-1320 auabroad@american.edu
AU Central Bill Payment Options, Payment Plans, Student Refund Information, Enrollment Verification, Tuition and Fees, Veterans Services, Tuition Refund Insurance 202-885-8000 aucentral@american.edu
AU Honors Program Honors Curriculum, Merit Scholarships, Living-Learning Community 202-885-6194 honors@american.edu
Campus Store Textbooks, School Supplies, AU Apparel 202-885-6300 american@bkstr.com
Career Center Internships, Career Counselor, Major Choice 202-885-1804 careercenter@american.edu
Center for Community Engagement and Service Community Service Opportunities, Alternative Breaks, Community-Based Learning, DC Reads, Explore DC 202-885-7378 volunteer@american.edu
Center for Diversity and Inclusion Summer Transitions Enrichment Program (STEP), First Generation, LGBTQ, Multicultural Students, Intergroup Dialogue, Diversity and Inclusion Programs and Training 202-885-3651 cdi@american.edu
Center for Student Involvement Student Programming, Student Organizations, Student Media, Fraternity and Sorority Life, Graduate Leadership Council, Student Government, Student Media 202-885-3390 studentinvolvement@american.edu
Counseling Center Individual or Group Counseling or Therapy, Referrals, Consultations 202-885-3500 Unlisted for confidentiality
Financial Aid Need-Based Financial Aid: Loans, Federal Work Study 202-885-6500 financialaid@american.edu
First Year Advising Course registration, advising, American University Experience (AUx) 202-885-7000 FYadvising@american.edu
Health Promotion and Advocacy Center Wellness resources, to promote healthy lifestyles, reduce high-risk behaviors, and offer a safe, non-discriminatory environment. 202-885-3276 hpac@american.edu
Housing & Residence Life Housing Assignments, Residential Experience, Off-Campus Housing 202-885-3370 housing@american.edu
International Student & Scholar Services Immigration Process, International Students, International Student Orientation, Visa Information 202-885-3350 isss@american.edu
Kay Spiritual Life Center Worship Services, Religious Life, Interfaith Dialogue 202-885-3320 kslc@american.edu
OIT Help Desk Network Issues, Printing Issues, System Status 202-885-2550 helpdesk@american.edu
One Card and Dining Programs One Card, Meal Plans, EagleBucks, Dining Venues 202-885-2273 idcards@american.edu
mealplans@american.edu
Orientation, Transition & Retention All American Welcome, Orientation, New Students 202-885-3303 orientation@american.edu
Parking and Commuter Services U-Pass, Parking Enforcement, Parking Permits 202-885-3111 No email available
Student Employment Federal Work Study, Part-Time jobs, Professional Jobs, Internships 202-885-2591 studentjobs@american.edu
Student Health Center Immunizations, Health Insurance, Primary Care, Psychiatric Care 202-885-3380 shc@american.edu
Undergraduate Education American University Experience (AUx), Complex Problems, Core Curriculum, First-Year Advising, Living-Learning Communities, Special Academic Programs, Undergraduate Research, Academic Policies, Learning disabilities, Academic Accommodations 202-885-3724 undergraduatestudies@american.edu
University Police Campus Safety, Lost Property 202-885-2527